Giantex lounge chair recall after finger amputation: What buyers need to know about the Amazon lounge chair recall and amputation hazard
Giantex and the U.S. Consumer Product Safety Commission have recalled about 1,155 blue adjustable lounge chairs (model NP10025NY) sold on Amazon and Giantex.com after a reported finger amputation caused by the backrest adjustment pinch point.
- Product recalled: Blue Giantex outdoor adjustable lounge chair, model NP10025NY (CPSC recall 26-512).
- Hazard: Pinch point on the backrest adjustment can trap fingers; one reported finger amputation.
- Remedy: Stop using the chair immediately and contact Giantex for a full refund — return in a prepaid package or destroy and provide photographic proof.
What product was recalled and how to identify it
Model and appearance: The recall covers a blue Giantex outdoor reclining lounge chair with a five-position adjustable locking system, model NP10025NY. The model number is printed on the front and side of the product packaging. Details from the recall: the chair measures about 76 inches long, 23 inches wide and 13 inches high, and the backrest height adjusts from about 13.5 inches to 26.5 inches. The chairs were manufactured in China. See the official CPSC recall 26-512.
How the chair caused an amputation hazard
According to the U.S. Consumer Product Safety Commission, the backrest adjustment creates a pinch point that can trap fingers. Giantex reported one incident in which a consumer’s finger was amputated while adjusting the lounge chair.
Summary: The CPSC labels the issue an “amputation hazard.” The recall is voluntary and conducted in cooperation with the CPSC — full details at the CPSC recall 26-512.
Where and when the chairs were sold
Retail channels and dates: About 1,155 chairs were sold online on Amazon.com and on the manufacturer’s site, Giantex.com, from August 2023 through October 2025. Purchase price was about $75–$90. If you purchased a blue lounge chair during that window, check packaging or order history for model NP10025NY. Source: CPSC recall 26-512.
What consumers should do now
Immediate steps:
- Stop using the chair immediately. Do not let children near it.
- Contact Giantex for a full refund and instructions.
- Owners will be offered two options: request a prepaid return package, or destroy the chair (detach headrest pillow, cut fabric) and send photographic proof to Giantex.
Giantex contact information:
- Toll‑free phone: 844‑242‑1885 (available anytime)
- Email: support@giantex.com
- Online: Visit Giantex’s website and find the RECALL INFORMATION section for instructions.
Coverage and public reporting
National and regional outlets reported on the recall, repeating the CPSC’s core findings and the reported amputation incident. Coverage emphasized the pinch-point risk, the model number NP10025NY, and the two remedy options. Sample coverage: Fox Business and regional NBC affiliates such as NBC Right Now.
Investigative questions: oversight, marketplaces and product safety
Key policy and market questions:
- Product vetting: How thoroughly are adjustable mechanisms tested before sale? The CPSC notice does not detail pre‑sale testing or third‑party certification — see CPSC recall 26-512.
- Marketplace responsibility: What role should sellers like Amazon play when third‑party vendor products are recalled? Amazon posts recall notices and removes listings when notified, but the speed and effectiveness of buyer notification vary — reported by Fox Business.
- Manufacturer accountability: Giantex executed a voluntary recall with CPSC cooperation. Voluntary recalls rely on the manufacturer to manage refunds and returns; the CPSC provides oversight but often depends on firms to communicate and act — see the CPSC notice.
Practical steps for buyers and families
- Stop using the chair immediately. Keep children and older adults away.
- Check model number NP10025NY on packaging or order confirmation; note the blue color and five‑position backrest.
- Contact Giantex at support@giantex.com or 844‑242‑1885 to arrange a refund or receive destruction instructions.
- Keep records: Save emails, photos and shipping receipts in case of medical, legal, or consumer-protection follow-up.
Implications for Utah
Economic impact: Utah residents who bought the chair are eligible for full refunds (purchase price range $75–$90). The refund process may be a minor hassle despite the modest price.
Political consequences: The recall highlights the balance between market accountability and regulation. Giantex’s voluntary cooperation with the CPSC demonstrates market response, but state officials and voters may seek clearer standards for online marketplaces. Utah residents can contact the Utah Division of Consumer Protection for guidance.
Social effects and cultural relevance: The hazard affects family safety in outdoor settings common in Utah neighborhoods; the recall underscores the importance of vetting adjustable equipment and supporting local retailers who test products carefully.
Practical applications for Utah residents
- Check online orders: log into Amazon and Giantex accounts to verify model numbers and purchase dates.
- Report problems: contact Giantex for refunds; report injuries or unresolved refund issues to the CPSC or the Utah Division of Consumer Protection.
- Buy local when possible: supporting vetted local suppliers can reduce the risk of hidden hazards in inexpensive imports.
Sources and reporting
- U.S. Consumer Product Safety Commission (CPSC), “Giantex Recalls Lounge Chairs Due to Amputation Hazard,” CPSC Recall 26-512
- Fox Business, “Lounge sold on Amazon recalled after customer’s finger amputated”
- NBC Right Now, regional report
Note: If you own a Giantex model NP10025NY lounge chair purchased between August 2023 and October 2025, stop using it, verify the model, and contact Giantex immediately for refund and return instructions.
